Terms and Conditions of Sale

 

Terms and Conditions of Sale

 Last updated on June 23, 2020

 

 

Overview:

Botella Lebanon’s Website is owned and operated by Botella SAL. By using our Website, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE, and all the terms, conditions, disclaimers and limitations that appear or are made available to you on our site. The policies that apply in our retail stores may differ from those applicable to your use of our Website and you should keep in mind these are separate and relate to different locations and platforms. We may refer to anyone using, registering, visiting or taking advantage of any of the features, functions, offers or links made available, on or through our Website, as “you” or “your” in our Agreement and we may refer to Botella as “we”, “us” or “our” (or, of course “Botella”).

Returns & Refund Policy:

If you wish to return or exchange Products which are not faulty, please contact us on 71-504479 with details of your order within 10 days of delivery of the Products. Any returned products must be returned in good condition, with all packaging intact. The cost and risk of returning or exchanging the product is the responsibility of the customer.

Upon receipt, please carefully inspect all Products.  The courier must be informed of breakages or shortages at the time of delivery.  We may not (at our sole discretion) accept any claims for breakages or shortages unless they are stated on the courier’s documentation. A refund or replacement will then be provided for any Products which are damaged or faulty upon receipt.

 

1) Information about us:

Botellalebanon.com is a site operated on behalf of KFF Food and Beverage. We are registered in KFF FOOD AND BEVERAGE SAL under company number 74598.

 

2) Age restriction:

No Products are offered for sale at this site to any person who is below legal drinking age in the country in which he or she is resident or any person resident in a country where such sale would be contrary to local law. By placing an order through our site, you warrant that you are of a lawful age. If you are buying Products as a gift, the recipient must also be of a lawful age. This is the responsibility of the purchaser. If our couriers are in any doubt about the age of the recipient on delivery, they may request some form of ID.

 

3) Online store terms:

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

4) General terms:

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

After placing an order, you will receive an e-mail from Botella acknowledging that your order has been received by us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (the “Contract”) will only be formed when we send you the Dispatch Confirmation. The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

 

 

5) Availability, Errors and Inaccuracies:

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 

6) Payments:

You can pay for a Product using any of the payment methods listed at the payment stage of the checkout process. We reserve the right to end the Contract immediately if payment using the card details which you provide fails. To help to ensure that your credit or debit card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third-party databases. By accepting these Terms, you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency (which may keep a record of that information). This is done only to confirm your identity. A credit check is not performed and your credit rating will be unaffected. All information provided by you will be treated securely and in accordance with the terms of our Privacy Policy, which is set out here.

 

7) Accounts:

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

 

8) Our liability:

We warrant to you that any Product purchased from Botella through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.  Botella’s liability for any losses suffered as a result of Botella breaching its contract with you is limited to the purchase price of the Product you purchased.

 

9) Use of your personal data:

Please refer to our separate privacy policy (“Privacy Policy”) which informs you how your personal information will be used.  

 

10) Waiver:

If Botella fails, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if Botella fails to exercise any of the rights or remedies to which they are entitled under a contract with you or any of these terms and conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by Botella of any default shall not constitute a waiver of any subsequent default. No waiver by Botella of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

11) Severability:
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

12) Termination:

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

 

13)Changes:

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30-day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

14) Governing law and jurisdiction:

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Lebanese laws. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the jurisdiction of Lebanon.

 

15) Contact us:

Our customer service is accessible by telephone on 71-504479 from Monday to Friday between 9:00 am and 05:00 pm (Beirut time), and by e-mail at  BOTELLA@fattal.com.lb
All emails will be answered within 48 hours.